Service Operations
Service Operations Department
This is our "Mission Control"!
You tell us how important it is to be able to:
- Ship timely and accurately because we have to be pro customer advocates.
- Communicate with customers, right now, when you call in without having to wait for a call back.
- Ship serviced, maintained, oiled, and checked over equipment.
- Communicate with customers.
- Count parts and pieces accurately with 15 years experienced crew members.
- Communicate with customers.
Warehousing, Equipment Maintenance, Shipping and more...
This department, which consists of warehousing, equipment maintenance, shipping and receiving, purchasing and inside sales, is our ace number 1 hole card. Doug Staton - General Manager, Jim Rodgers - Service Operations Manager, and Delfino Castro - Yard Manager, all understand doing these things right, the first time, is why we have repeat cusomters.